Terms & Conditions

§1 Agreement & Acceptance

By reserving a parking space through CargoDox ("Company," "we," "us," or "our"), you ("Renter," "you," or "your") agree to be bound by these Terms & Conditions. This agreement constitutes a legally binding contract between you and CargoDox.

The Company reserves the right to modify these terms at any time. Continued use of any Company lot following notification of changes constitutes acceptance of the revised terms.

§2 Permitted Use

• Lots are designated exclusively for the parking of legally registered commercial trucks, semi-trucks, tractors, trailers, and associated equipment.
• Only the vehicle(s) listed on the reservation may occupy the assigned spot.
• Vehicles must be parked within the assigned spot boundaries at all times. Occupying multiple spaces is prohibited.
• Renter must ensure their vehicle does not block aisles, entrances, exits, or other tenants' spots.
• Overnight parking is permitted only for vehicles registered to the reservation.

§3 Prohibited Activities

• All mechanical work is strictly prohibited (see highlighted section above).
• No storage of hazardous materials, fuel, chemicals, or flammable substances beyond what is contained in the vehicle's standard fuel tank.
• No open fires, grilling, or burning of any kind.
• No solicitation, commercial activity, or unauthorized sub-leasing of the parking space.
• No dumping of fluids, waste, trash, or debris anywhere on the property.
• No residing or living in parked vehicles for extended periods constituting habitation.
• No use of the property for any illegal activity.
• No loud noise, music, or idling beyond applicable local ordinances.
• Pets must be leashed and waste must be disposed of properly.

§4 Reservation & Payment

• Reservations are not confirmed until full payment is received.
• Parking is offered on a daily, weekly, or monthly basis, as available at each lot. Current rates are shown on each lot's booking page.
• All rates are subject to applicable state and local parking taxes, which vary by lot. The booking total shown before you reserve includes all applicable taxes.
• Renter is responsible for vacating the spot at or before the end of the reservation period.
• Failure to vacate on time results in an additional charge at the standard daily rate for that lot, for each day until the vehicle leaves.
• Reservations for a specific numbered spot are honored on a first-come, first-served basis.

§5 Cancellation & Refund Policy

Monthly bookings have no fixed end date — they renew automatically each month until you cancel. You may cancel a monthly booking at any time; doing so starts a 30-day cancellation notice, not an immediate stop:

• On cancellation, you are billed a prorated charge through 30 days from your cancel date.
• The month you have already been billed for counts toward that 30-day notice. Any days beyond that month are billed at your normal rate — prorated for a partial month, and in full for any complete month the notice runs through.
• Cancelling does not cancel money already owed. Charges for the period up to your notice end remain due.
• Cancel a booking that hasn't started more than 72 hours before your start date at no charge; within 72 hours you're committed to the first 30 days.
• An unconfirmed hold — a booking we haven't yet confirmed — can always be cancelled at $0, regardless of timing.

Daily and weekly bookings follow a separate policy:

• Cancellations made more than 48 hours before the reservation start date receive a full refund. There is no cancellation fee.
• Cancellations made within 48 hours of the start date are charged the full amount.
• Once the reservation period has begun, the booking is charged the full amount; no refund is issued for an early departure.

The Company reserves the right to cancel a reservation for cause (e.g., violation of these terms) without refund.

§6 Vehicle Condition & Compliance

• All vehicles must be legally registered and insured per Illinois state law.
• Vehicles must be in roadworthy condition — abandoned, inoperable, or derelict vehicles will be towed at owner's expense after 24 hours' notice.
• Vehicles must not leak fluids. If a vehicle is found leaking fuel, oil, or other fluids, the Company may require immediate removal and will charge for any cleanup required.
• The Company may inspect vehicles for compliance with these terms at any time.

§7 Liability & Indemnification

Renter assumes all risk of loss, theft, damage, or injury related to the use of Company facilities. The Company provides security measures as a courtesy but does not guarantee the safety or security of any vehicle or its contents.

• The Company is not liable for theft, vandalism, weather damage, flooding, fire, or any other loss to vehicles or cargo.
• Renter agrees to indemnify and hold harmless CargoDox, its officers, agents, and employees from any claims, damages, or expenses arising from Renter's use of the lot.
• Renter is liable for any property damage caused by their vehicle or activities on Company premises.
• In the event of an accident or incident, Renter must notify Company management within 24 hours.

§8 Access & Security

• Access credentials (gate codes, key cards, or access apps) are non-transferable and must not be shared.
• Renter is responsible for all access under their credentials.
• The Company may monitor all lots via video surveillance 24/7 for security purposes.
• Trespassers and unauthorized vehicles will be towed at the vehicle owner's expense.

§9 Environmental Compliance

• No discharge of hazardous waste, oil, fuel, antifreeze, or other pollutants into drains, gutters, or onto the ground.
• Renter is solely responsible for compliance with all applicable federal, state, and local environmental regulations.
• The Company will report any observed environmental violations to the appropriate authorities.
• Renter is financially responsible for any environmental cleanup required due to their vehicle or activities.

§10 Enforcement & Termination

• The Company reserves the right to terminate any rental agreement immediately for violation of any provision of these Terms.
• Vehicles may be towed without notice in cases of unauthorized mechanical work, hazardous conditions, or failure to pay.
• The Company may permanently ban any renter from all locations for serious or repeated violations.
• All disputes shall be governed by the laws of the State of Illinois. Venue shall be in Cook County, Illinois.

§11 Contact & Notices

For questions about these Terms & Conditions, reservation issues, or to report an incident, please contact CargoDox management. All formal legal notices must be submitted in writing.